Reference

Open with a clear Privacy Policy path

metaltoto Privacy Policy explains what we collect when you open an account, sign in, use the casino lobby, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests

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Check how wallet data is handled

metaltoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies to details you submit during account creation, including your phone number and verification responses, plus technical data created when you sign in from a phone or desktop. We use payment references to match deposits or withdrawals, not to request your wallet password.

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DANA, OVO, GoPay and QRIS may return transaction status, amount and reference details to help us reconcile an account. Bank transfer and virtual account records can include the receiving bank and transfer reference. We keep access and payment records only for operational, dispute and legal needs,
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then remove or anonymise them when those needs end. Service access depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ASK OUR TEAM

Contact us about Privacy Policy choices

A clear contact route helps when a name, phone number, wallet reference or cookie choice needs attention.

Account data request Use our support contact when your phone number, account name or verification detail is inaccurate. Tell us which field needs correction and sign in first where possible, so we can connect the request to the right account without asking you to disclose a wallet PIN.

Wallet record query For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record, send the transaction reference and date. We use that detail to locate the relevant entry; keep your payment password and one-time code private while we check the status.

Cookie assistance If cookie settings behave differently on mobile and desktop, tell us your device type, browser and account step. Our team can explain which setting affects sign-in or page display, while your browser controls remain the place to clear stored cookies.

DATA HANDLING

Protect your account data across devices

We keep this policy practical by linking each data use to an account action: opening access, checking a sign-in, matching a wallet transaction or responding to a support request.

Account security

Phone verification helps connect account access to the contact detail you supplied. Keep your sign-in details private, sign out on shared devices, and contact us if a login appears unfamiliar. We may pause a requested change until account ownership is checked.

Cookie controls

Cookies can remember a session and help us understand whether a page step loaded correctly. Your browser lets you block, delete or review stored cookies. Clearing them may require another sign-in, but it does not erase account records held for account or payment handling.

Payment matching

A payment reference lets us connect a DANA, OVO, GoPay or QRIS status to the correct account. Bank transfer and virtual account records are handled in the same operational way. We do not need your wallet PIN to investigate a matching issue.

Device records

When you sign in, we may receive technical details such as browser type, device signals and connection data. These details help identify failed sessions and protect account access. A mobile sign-in and a desktop sign-in can create separate technical records.

Retention choices

We retain personal and transaction records for as long as needed to provide account support, resolve disputes, maintain security or meet a legal requirement. When a record is no longer needed for those purposes, we remove it or use a form that no longer identifies you.

Change requests

You can ask us to correct eligible account details or explain how a record is being used through the support route. Include a precise request and the account phone number. We verify ownership first, then tell you whether the change can be completed.

Find answers about metaltoto Privacy Policy

These Privacy Policy answers focus on the account steps Indonesian customers ask about most: phone verification, wallet matching, cookies, device access and requests for copies or corrections. If your question involves a specific DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference, include that reference when you contact us. Eligibility and access depend on local law.

It covers account details, phone verification, sign-in and device records, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention, security measures and how you can request access or corrections.

We use your phone number to create and identify the account, complete the stated verification step and respond to account requests. Keep control of that number and never share a one-time code. We may verify ownership before changing the number or releasing account details.

No. We use transaction status and reference details to match a DANA, OVO, GoPay or QRIS payment with your account. Bank transfer and virtual account checks use related references. Do not send a wallet PIN, password or one-time code to support.

Contact us through the support route shown on the site and state that you want an account data request. Include your account phone number and the records you mean, such as sign-in or payment references. We verify ownership before explaining what can be supplied.

Yes, you can request a correction for eligible details such as an account name or phone number. Send the exact field and the replacement detail through support. We may ask you to sign in or complete an ownership check before applying the change.

Cookies can keep a session active and help us identify whether an account page loaded correctly. Your browser controls allow you to block or delete them. After clearing cookies, you may need to sign in again, and some page settings may return to their default state.

We keep records for the period needed for account support, payment matching, dispute handling, security or a legal requirement. When those purposes end, we remove the record or change it so it no longer identifies you. A support request can ask how a record is used.

Open with a clear Privacy Policy path

Contact us about Privacy Policy choices

Protect your account data across devices

Account security

Cookie controls

Payment matching

Device records

Retention choices

Change requests

Find answers about metaltoto Privacy Policy

01 What does the metaltoto Privacy Policy cover?

02 Why does metaltoto ask for my phone number?

03 Does the Privacy Policy store my DANA or QRIS password?

04 How can I request my metaltoto account data?

05 Can I ask metaltoto to correct my personal data?

06 How do cookies affect my Privacy Policy choices?

07 How long does metaltoto keep account and payment records?

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